Limits that stay put

Crazystar Casino: what does responsible gambling look like here?

Only play if you are 18 or over, and every Crazystar Casino account carries deposit limits, loss limits, session reminders, reality checks, self-exclusion and cooling-off periods.

Set your limit

Regulated by the UK Gambling Commission since 2005. License 57626-9649-R-843136.

Where To Start

What Holds Steady Before You Play

The essentials that answer the first question most players ask about limits and where to turn.

Minimum Age18+

RegulatorUK Gambling Commission

National RegisterGAMSTOP

Helpline0808 8020 133

Email Us[email protected]

Setting Limits

When Play Starts to Outlast the Plan

By the end, you will know which control fits your situation and where each one sits in your account.

Payday Planning

A deposit limit caps how much can go into your account in a set period, and it is worth switching on before your first deposit rather than after a heavy evening.

A Floor Under Losses

This tool stops the evening at a loss figure you pick in advance, which suits anyone who keeps chasing money back after a rough run.

Before Time Slips

A reminder appears at intervals you choose, so a short break does not quietly turn into a long night at the tables.

Reality Check Prompt

A reality check shows how long you have played and what it has cost, and it helps when sessions start feeling automatic rather than chosen.

Step Away Completely

Self-exclusion blocks your access for the period you choose and takes effect from the time it is confirmed in your account settings.

A Short Deliberate Break

A cooling-off period pauses your account for a shorter stretch when you want distance without a long commitment, and it can start the same day you request it.

First Deposit Day

Steps to Change Your Limits

It settles where the controls live and what to expect once you have set one.

Open the Profile Menu

Sign in and find the profile menu, then look at the settings area where personal details and play preferences are kept together.

Getting Your Limits

Look for the responsible gambling section inside settings, and check it lists every control rather than just one or two.

Which Limit Suits You?

Pick deposit, loss or session time, keeping in mind that a limit is planned before play rather than set after a losing run.

Confirm and Check

Confirm your choice and check the saved summary, so you can see the figure and the period exactly as the account holds them.

What You Gain by Checking Age Early

Before Any Payout, Proof. At sign-up, the date of birth you give is checked against the legal age of 18+. Identity documents are requested before a first withdrawal, so an underage attempt never reaches a payout.

A Shared Device in the Home. On a shared family computer or phone, gambling-blocking software stops casino and betting sites from loading at all. Install it while the device is calm, so no one has to argue about it later.

The Evening You Decide to Speak. A relative or friend can raise the subject plainly, without blame, and ask what support would actually help. GamCare’s National Gambling Helpline on 0808 8020 133 is free, day or night, for anyone affected.

Short Break, Long Stop, National Register

Hours Back In Your Hands. Whenever a week starts to feel heavy, a time-out inside your casino account gives you hours or days away. You start it yourself in the account, and play is blocked for the period you pick.

Nothing Undone Early. From the moment you begin a self-exclusion in your casino account, access closes for a long stretch and stays closed until the end. It cannot be undone early, so pick a stretch you can live with.

Clean Break for Months. GAMSTOP, run by The National Online Self Exclusion Scheme Limited, blocks you from online gambling in the United Kingdom. Registering online needs email verification, starts at 6 months, and can take up to 24 hours to begin. gamstop.co.uk

Real People

Where Does Help Come From Here?

Read this on the evening when keeping it to yourself stops working.

National Gambling Helpline (GamCare)

The National Gambling Helpline, run by GamCare, answers 24 hours a day, free, and is confidential. It gives advice and points players and relatives to local support, by phone or live chat. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Gamblers Anonymous holds free peer-led meetings that need no appointment. Players and their relatives can walk in, and there are mixed meetings for family and friends to attend together. gamblersanonymous.org.uk

Do These Sound Familiar?

Catching these early costs nothing but honesty. A deposit limit or a pause set before play is the first step, and it is a decision about entertainment that has a price, not a secret to keep.

If more than one of these feels familiar, the next step is a limit, not a bigger stake.

Playing longer than you planned
Chasing a loss with another deposit
Hiding your play from people close
Spending money set aside for bills
Betting to escape a low mood
Borrowing to keep playing
Feeling flat until the next session

Protection and help

Limits, pauses and exclusion answers

Read this at the moment you are weighing a limit, a pause or a full stop.

If I self-exclude here, am I blocked at other casinos too?+

Not through this casino alone. Signing up to GAMSTOP, the national online self-exclusion scheme, covers other licensed sites as well. That scheme takes up to 24 hours to apply and runs for six months at the shortest.

Why does the casino keep asking me about my age?+

Because play here starts at 18 and above. Age checks protect younger people in a household and keep the licence held with the UK Gambling Commission in good order. A few minutes of checking keeps the account valid.

Can a self-exclusion be lifted before the period runs out?+

No. Once it begins, it lasts the whole stretch you picked, and requests to reopen the account sooner are turned down. Choosing the length carefully at the start matters more than choosing quickly.

What does a cooling-off period actually close off?+

Play closes for the days you choose, while the balance and history stay where they are. Access returns by itself when the pause ends, with your limits still in place. Nothing is deleted and nothing is reopened early.

Where do I change a deposit or loss limit later?+

The same limits section of the account holds every change, so nothing has to be requested by message. You will find your current figures listed there beside the option to adjust them. Lowering is the simpler direction to take.

How do I shut my account down permanently?+

Write to the support team at [email protected] and ask for closure in plain terms. They confirm the request with you and the account stops being usable. GAMSTOP is worth joining as well if gambling needs to stay closed off elsewhere.